About discover the public transport

• When can I use ‘Ontdek het OV’?

  If you are an employee of an affiliated partner and haven't participated in the ‘Ontdek het OV’ (discover public transport) before. You also have to change from your car to public transport. 
  For example, if you move, this is a great moment to take part in ‘Ontdek het OV’ again. 

• Where can I get on the train? Does it have to be at a railway station or can I travel by bus?

  You can get on and off the bus or train near to your home address and travel for free through all of Limburg in second class for your daily commute. ‘Ontdek het OV’ (discover public transport) can also be combined with P+R or a folding bicycle. Sometimes, it's faster to travel to a railways station on your way to work by car or bicycle and then take a folding bicycle to travel the last few kilometres. 

• For how long am I allowed to take part in ‘Ontdek het OV’?

  You can use ‘Ontdek het OV’ (discover public transport) for free for eight weeks.

• Can I use ‘Ontdek het OV’ through my employer?

  If your employer is affiliated to ‘Ontdek het OV’ (discover public transport), you can take part in ‘Ontdek het OV’ for free via Zuid-Limburg Bereikbaar. Ask your employer about the other compensations for commuting.

• Can I use ‘Ontdek het OV’ if my employer is not affiliated?

  If your employer is not affiliated to Zuid-Limburg Bereikbaar, you cannot take part in the campaign.

• When will I receive my OV-chipkaart?

  The OV-chipkaart (public transport pass) is sent to your home address a week before your participation period starts, so that you can use it from day one. The pass is ready and can be used immediately. 

• Which details do I need to request an OV-chipkaart?

  We will send the participant the ‘Goede Zakenpas’ during the trial period.
  
  To apply for a personal OV-chipkaart (public transport pass), you have to submit your personal data such as your initials, surname, and date of birth, and your contact details such as your home address, your e-mail address, and your telephone number. You also need to send us a digital photo. 

• Can I use the pass to travel outside of my commuting route?

  No, during the participation period, you can only travel within your commuting route.

• Can I use this OV-chipkaart to travel during the weekend?

  If you need to travel to or from work during the weekend, you can also use the OV-chipkaart (public transport pass) during the weekend. 

• Can I put money on the OV-chipkaart for private travel?

  No, you cannot load money onto the OV-chipkaart (public transport pass) for private travel. 

• When can I use the OV-chipkaart?

  You can use the OV-chipkaart (public transport pass) in the bus or train in Limburg. 

• Is your question not listed here?
  Take a look at the FAQs and answers to these questions on the website of Discover the public transport.
  

  For all questions during your trial, contact the 'Discover the public transport' Help Desk: +31 (0)88 - 9343406 or e-mail ontdekhetov@dumoco.nl.